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Verification Specialist

Company Name:
GlobalSign Inc
SCHEDULE: 11:00AM - 8:00 PM (1 hour unpaid lunch included)
The Verification Specialist is a key member of GlobalSign's Client
services
and Vetting Team. You will be responsible for ensuring that customer created applications meet the company's strict security policies and maintain Web Trust Compliance. As a member of this team you will follow our security procedures with the goal of enhancing the department's operational effectiveness such as improving issuance times and/or customer satisfaction. Dependent on business demand you may be required to alter shifts and hours of work to meet customer needs. This is considered a GlobalSign "Trusted Role" due to responsibility for the validation (authentication and verification) of new and renewal customer enrollments to ensure the delivery of a trusted product

RESPONSIBILITIES
The vetting process requires quick execution, so the Verification Specialist must be able to work efficiently, and be well organized in order to track multiple simultaneous applications.
The ability to apply procedure-driven tasks to process certificate applications, ensuring compliance with GlobalSign's strict security policies.
The vetting officer must be comfortable communicating with customers with tact and diplomacy, and be able to project a professional image.
Some interpretation of customer and organizational authentication guidelines may be required and you will be expected to be able to apply sound reasoning to reach decisions and be prepared to record and defend your decisions.
Researching, investigating, and resolving customer technical issues. This involves frequent written and verbal communication with customers.
You will be working as part of a dynamic team that has a culture of initiative, drive and good humor. The workload will fluctuate and you will be expected to respond flexibly to support your fellow team members and help to drive GlobalSign's rapid growth.

QUALIFICATIONS
Associates Degree in
computer
science or related area of study
Extensive knowledge of the Microsoft Office suite, Adobe products, and the Internet environment.
Previous customer support or related verification experience required.
Must successfully pass a background check to achieve and maintain trusted
employee
status

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