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PC Technician

Company Name:
Liberty Mutual
Title: PC Technician
Location: NH-Portsmouth
Other Locations:
Advance your Information Technology (IT) career at Liberty Mutual Insurance- A Fortune 100 Company.
Liberty Mutual Insurance Information Technology is actively searching for a PC Technician to work out of our Portsmouth, NH office. In this role you will be part of a device (laptops, desktops) replacement initiative. This centralized function will manage the refresh and replacement of internal employee computer devices. You will provide break fix harware support of enterprise laptop, desktop and printing devices. Configuration, installs, management/maintenance of swap stock. Refresh tracking of shipments, and decommissioning of aged devices.
Most importantly, you''ll be engaged in meaningful work for an organization that is committed to "helping people live safer, more secure lives" every day.
Responsibilities:

Performs general maintenance tasks, troubleshoots and repairs computer systems and peripheral equipment; documents and applies standard solutions.

Performs troubleshooting and diagnosis of basic desktop computing software incidents; documents and applies standard solutions.

Prepares progress reports for all work performed.

Identifies opportunities for and participates in process improvement initiatives.

Receives direct supervision.
Basic knowledge of IT concepts, strategies, and methodologies.
Basic knowledge of practices and procedures of operating systems and subsystems and/or desktop or telecommunication technologies.
Associate's degree in technical or business discipline or equivalent experience
Generally 0 -1 year of Technical support experience
Benefits:
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive
Benefits Plan that includes the following:
401K and Company paid pension plan
Medical coverage
Dental coverage
Paid time-off
Pay-for-Performance
Discounts on automobile and homeowner''s insurance
Discount fitness memberships
Flexible spending accounts
Tuition reimbursement
Vision care coverage
Work/Life resources
Credit Union membership
Employee and Dependent life insurance
Disability insurance
Accidental death & dismemberment insurance
Overview:
We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.
We believe that the Company''s success is inextricably linked to our employees'' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.
We believe our employees take pride in knowing that they help people live safer more secure lives everyday.
Responsibility. What''s your policy?
Information Technology

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